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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Suzanne Patin

March 5, 2025

5  out of  5
rating by Suzanne Patin
"Theresa Hollander State Farm Agency gives great service . They are very helpful to their customers going above and beyond to make sure that their customers very satisfied."
We responded:
"We love hearing positive feedback about our customer service for your insurance. We strive to take care of you, your family and friends for auto and home insurance. Thank you for your loyalty. "
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Vanessa Gonzales

February 21, 2025

5  out of  5
rating by Vanessa Gonzales
"Theresa Hollander and her entire staff are an absolute pleasure to deal with. Their service is impressive. You truly receive a personal experience everytime you contact them. I remember after the last Hurricane Theresa reached out personally to see how we faired out and to see if we needed anything. Great customer service!!"
We responded:
"We value your feedback and 5 star review, Vanessa. We strive to save you money on your auto and home insurance as well make sure you are protected during hurricanes and unexpected losses. We are here to help you, your neighbors and family. Thank you for making our day brighter!"
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Leander Bourgeois

February 20, 2025

5  out of  5
rating by Leander Bourgeois
"I want to thank my State Farm Agent, Theresa Hollander for the outstanding service that my wife and I received at her office. Also, agents Peggy and Cebastian were very professional and knowledgeable. Providing a can do attitude while taking care of our insurance needs. Your help was truly appreciated. LJB"
We responded:
"Thank you for the 5 star review for our customer service team. Peggy and Cebastian have a passion to help. Glad they were able to help you with your home insurance. "
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Vickie C

February 10, 2025

5  out of  5
rating by Vickie C
"Sebastian assisted me with an issue that arose over the weekend, and I was extremely grateful that he resolved the matter quickly. He was competent and professional, and it was indeed a pleasure working with him."
We responded:
"Thank you, Vickie, for sharing your experience! I'm happy to know that Sebastian was able to assist you over the weekend. It's wonderful to have him as part of our team. Should you need any further assistance, don't hesitate to reach out!"
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Avery Smith

February 3, 2025

5  out of  5
rating by Avery Smith
"I’m a car salesman at Holmes Motors in Mississippi and I wanted to shout out Sebastian for always helping my customers with Insurance quotes. He’s very fast and works hard to make sure that everyone gets the cheapest quote possible! 5 Stars for this guy!!!!!"
We responded:
"Thank you, Avery, for sharing your experience! We're happy to hear that Sebastian has been able to assist your customers with their insurance needs efficiently. His dedication to providing the best quotes is truly appreciated. If there's anything more we can do for you or your customers, feel free to reach out anytime!"
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Mickella Nee

February 3, 2025

5  out of  5
rating by Mickella Nee
"Cebastian was amazing! He helped me get a quote over the phone. I was very overwhelmed getting a new car with new insurance and he made the experience very easy. I would definitely recommend him to anyone who is getting car insurance!"
We responded:
"Thank you, Mickella, for sharing your experience! I'm glad to hear that Cebastian was able to assist you with getting a quote and making the process smooth. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Linda Adams

February 1, 2025

5  out of  5
rating by Linda Adams
"Sebastian was extremely helpful. He was very personable and was able to complete my request very quickly. It was a pleasure dealing with Sebastian."
We responded:
"Thank you, Linda, for sharing your experience! I'm glad to hear that Sebastian was able to assist you efficiently and made the process enjoyable. We appreciate your feedback and are here for any future needs or questions you might have."
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Rob Rome

December 12, 2024

5  out of  5
rating by Rob Rome
"Always a great experience with Theresa and Peggy! The type of service that sadly seems to be a thing of the past, is alive and well at this agency."
We responded:
"Thank you, Rob! I'm happy to hear that you enjoy working with our team. We're committed to keeping that level of service alive and well. If you ever need anything else, don't hesitate to reach out!"
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Daniel Falcone

December 12, 2024

5  out of  5
rating by Daniel Falcone
"Peggy was so tenacious in resolving the problem we had with a Medicare issue that I was unaware of. The incident dated back to 2012 and needed closure and she patiently went all the extra miles to see that it would be resolved. She has helped me many times in the past and is an Asset to State Farm."
We responded:
"We agree! Peggy cares about our customers experience and is the best at providing personal service. Thank you for the 5 star review and being a loyal customer. We are here for you! "
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Lisa Hunt

December 11, 2024

5  out of  5
rating by Lisa Hunt
"I highly recommend Theresa. Always kind and considerate of my needs."
We responded:
"Thank you Lisa for the 5 star review. It's our goal to share good news by finding ways to lower your auto and home premiums and help you feel more secure. We’re here for you! Thanks again for trusting us with your insurance needs."
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Garrett Walters

November 26, 2024

5  out of  5
rating by Garrett Walters
"Mrs Hollander and her staff are a pleasure to work with. They are always helpful and get back with you in a timely."
We responded:
"Thank you for the 5 star review and being a loyal customer with our agency for your auto, home, boat, and jewelry insurance. We are grateful to serve customers like you, Mr. Walters! You made our day!"
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Catherine Cheramie

November 22, 2024

5  out of  5
rating by Catherine Cheramie
"Cebastian was so helpful when getting me switched over from my previous insurance to State Farm! He was able to save me over $1,000! If you’re in the market for new insurance, let him quote you today."
We responded:
"Catherine, we love to hear how Cebastian made switching your insurance easy! We are grateful you chose us for your auto and renter’s insurance. We are here for you every step of the way! "
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Brenda Dungan

November 9, 2024

5  out of  5
rating by Brenda Dungan
"I received great service from State Farm employee Cebastian Rubio. He helped me save money by bundling my condo and car insurance. It was a pleasure working with him and I would recommend him to anyone looking to save money on insurance."
We responded:
"Brenda, thank you for your wonderful review! I'm glad to hear that Cebastian was able to assist you in bundling your condo and auto insurance, helping you save money. It's great to know you had a positive experience working with him. We appreciate your recommendation and are here for any future insurance needs you may have. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Brenda Dungan

November 9, 2024

5  out of  5
rating by Brenda Dungan
"I have been so very satisfied with the staff at State Farm . The service provided by Theresa and Cebastian was 5 stars.. not only did they work to get me the very best plan to suit my insurance needs but they are saving me $1,000 a year! I plan to refer my friends to them so that they can enjoy these same benefits."
We responded:
"Brenda, thank you so much for your wonderful review! I'm glad to know that you are satisfied with the service provided by our team. It's fantastic that we were able to find the best plan for your needs and save you money. Your referrals mean a lot to us, and we look forward to assisting your friends as well. If you ever need anything else, please don't hesitate to reach out. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Elzabeth Blais

August 12, 2024

5  out of  5
rating by Elzabeth Blais
"Ari was so sweet to me by emailing me a copy of my ins card and mailing my real ins cards to me I am so grateful to her for taking care of me and I am really appreciate her doing that for me."
We responded:
"Elizabeth, thanks for your kind words! I'm glad Ari could help you out by emailing and mailing your insurance cards. We appreciate you taking the time to share your experience. If you need anything else, feel free to reach out! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Angela Reilly

August 8, 2024

5  out of  5
rating by Angela Reilly
"Ari was very available and attentive."
We responded:
"Hey Angela, Thanks for the awesome review! I'm so glad Ari was available and attentive to your needs. If you ever need anything else, we're here to help! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Erin Joshua

August 5, 2024

5  out of  5
rating by Erin Joshua
"My family and I have been with State Farm for years and they have always treated us like family. Ari was very helpful and understanding when I needed to make arrangements for a payment I overlooked."
We responded:
"Thank you for the 5 star review. We are glad Ari was able to help you with your insurance payment. Protecting families is important to our customers care team in the New Orleans and Metairie neighborhoods Ari is kind and knowledgeable. "
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Deloy Chapman

July 1, 2024

5  out of  5
rating by Deloy Chapman
"For the last few months been going back and forth with Amber Henderson about switching insurance. She has been wonderfully patient and helpful, never pushy. Thanks Amber!"
We responded:
"Deloy, I'm pleased to hear about your positive experience with Amber! Her patience and helpfulness are truly commendable. Thank you for choosing our office for your insurance needs. We're here for you whenever you need assistance! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Cameron Tadlock

June 13, 2024

5  out of  5
rating by Cameron Tadlock
"Theresa and her team have been fantastic at transitiong our auto and home policy to their office. Amber Henderson that works for her has given the most outstanding customer service throughout the entire time! We didn't realize bundling could save us so much money. Not only did our car insurance go down, but we had huge savings on our home owners insurance which has decreased our mortgage! To say we are thrilled is an understatement, especially with how the economy is! We also ended up with better car coverage than we previously had - again, while still paying less. Can't say enough good things about this team!"
We responded:
"Cameron, it is wonderful to hear about your fantastic experience with our team, especially Amber's outstanding customer service! It is wonderful to hear that bundling your auto and home policies resulted in significant savings and improved coverage! We will always be here for you so if there is anything additional that you need, please feel free to reach out. Thank you for choosing us! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Amy Coniglio

June 11, 2024

5  out of  5
rating by Amy Coniglio
"Peggy Pumilia has always been a tremendous help to me. She is very knowledgeable in her field and always finds the answers. She is fast and efficient"
We responded:
"Amy, thanks for your 5 star review! Peggy is very knowledgeable and great at getting answers when it comes to insurance. We are so glad she has been such a help to you and we appreciate your business here with us!"
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Ryan plonka

May 21, 2024

5  out of  5
rating by Ryan plonka
"The best service I could have ever expected. Ari went above and beyond helping me with all my personalized needs to build a quote which has saved me a fortune. I can’t believe how easy it was as well. Thank you for helping me with my Renters and all of my Insurance needs. I will always work with Theresa and Ari and I highly recommend you do too."
We responded:
"Ryan, It is great to hear that Ari took her time and built a quote that works for you. Ari has a heart for helping people with their renters insurance. Thank you for choosing our agency. We look forward to helping your friends and family too with their insurance. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Brooks Murrell

April 16, 2024

5  out of  5
rating by Brooks Murrell
"Grace L. was a great help with getting met renters insurance updated. She went out of her way to make sure that everything was covered and that I was good to go. Thank you to Theresa Hollander and State Farm for great service! They are all GREAT!"
We responded:
"Hi, Brooks! I'm happy we could assist you in updating your Renters Insurance and ensure everything was covered. It's rewarding to know that Grace and the team provided excellent service. Should you have any further questions or need assistance, please feel free to contact us at any time. We truly appreciate your review, and we look forward to continuing to serve you. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Mallory Wollfarth

April 16, 2024

5  out of  5
rating by Mallory Wollfarth
"Ally was an amazing help and very sweet!!"
We responded:
"Thank you, Mallory, for your feedback and shoutout to Ally! We're grateful that she provided excellent assistance and was attentive to your needs. We believe Ally is amazing and very sweet as well, and we're lucky to have her on our team. We look forward to continuing our relationship! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Alexa Deffes

April 16, 2024

5  out of  5
rating by Alexa Deffes
"A truly great experience! Ally was a pleasure to work with; she was knowledgeable and so helpful! 10/10 Highly recommend!!!"
We responded:
"Thank you, Alexa, for supporting our agency! We're happy to hear that Ally provided excellent service and assistance. Your recommendation means a lot to our team, and we're here to help whenever you need us. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Lily Johnson

April 16, 2024

5  out of  5
rating by Lily Johnson
"Everyone here was extremely helpful. They saved me money! I highly recommended them."
We responded:
"Lily, thank you for your review! I'm happy our team was able to provide helpful assistance and save you money. Your recommendation is greatly appreciated, and we're here to assist you further whenever needed. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"