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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Dungan

November 9, 2024

5  out of  5
rating by Brenda Dungan
"I received great service from State Farm employee Cebastian Rubio. He helped me save money by bundling my condo and car insurance. It was a pleasure working with him and I would recommend him to anyone looking to save money on insurance."
We responded:
"Brenda, thank you for your wonderful review! I'm glad to hear that Cebastian was able to assist you in bundling your condo and auto insurance, helping you save money. It's great to know you had a positive experience working with him. We appreciate your recommendation and are here for any future insurance needs you may have. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Brenda Dungan

November 9, 2024

5  out of  5
rating by Brenda Dungan
"I have been so very satisfied with the staff at State Farm . The service provided by Theresa and Cebastian was 5 stars.. not only did they work to get me the very best plan to suit my insurance needs but they are saving me $1,000 a year! I plan to refer my friends to them so that they can enjoy these same benefits."
We responded:
"Brenda, thank you so much for your wonderful review! I'm glad to know that you are satisfied with the service provided by our team. It's fantastic that we were able to find the best plan for your needs and save you money. Your referrals mean a lot to us, and we look forward to assisting your friends as well. If you ever need anything else, please don't hesitate to reach out. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Elzabeth Blais

August 12, 2024

5  out of  5
rating by Elzabeth Blais
"Ari was so sweet to me by emailing me a copy of my ins card and mailing my real ins cards to me I am so grateful to her for taking care of me and I am really appreciate her doing that for me."
We responded:
"Elizabeth, thanks for your kind words! I'm glad Ari could help you out by emailing and mailing your insurance cards. We appreciate you taking the time to share your experience. If you need anything else, feel free to reach out! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Angela Reilly

August 8, 2024

5  out of  5
rating by Angela Reilly
"Ari was very available and attentive."
We responded:
"Hey Angela, Thanks for the awesome review! I'm so glad Ari was available and attentive to your needs. If you ever need anything else, we're here to help! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Erin Joshua

August 5, 2024

5  out of  5
rating by Erin Joshua
"My family and I have been with State Farm for years and they have always treated us like family. Ari was very helpful and understanding when I needed to make arrangements for a payment I overlooked."
We responded:
"Thank you for the 5 star review. We are glad Ari was able to help you with your insurance payment. Protecting families is important to our customers care team in the New Orleans and Metairie neighborhoods Ari is kind and knowledgeable. "
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Deloy Chapman

July 1, 2024

5  out of  5
rating by Deloy Chapman
"For the last few months been going back and forth with Amber Henderson about switching insurance. She has been wonderfully patient and helpful, never pushy. Thanks Amber!"
We responded:
"Deloy, I'm pleased to hear about your positive experience with Amber! Her patience and helpfulness are truly commendable. Thank you for choosing our office for your insurance needs. We're here for you whenever you need assistance! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Cameron Tadlock

June 13, 2024

5  out of  5
rating by Cameron Tadlock
"Theresa and her team have been fantastic at transitiong our auto and home policy to their office. Amber Henderson that works for her has given the most outstanding customer service throughout the entire time! We didn't realize bundling could save us so much money. Not only did our car insurance go down, but we had huge savings on our home owners insurance which has decreased our mortgage! To say we are thrilled is an understatement, especially with how the economy is! We also ended up with better car coverage than we previously had - again, while still paying less. Can't say enough good things about this team!"
We responded:
"Cameron, it is wonderful to hear about your fantastic experience with our team, especially Amber's outstanding customer service! It is wonderful to hear that bundling your auto and home policies resulted in significant savings and improved coverage! We will always be here for you so if there is anything additional that you need, please feel free to reach out. Thank you for choosing us! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Amy Coniglio

June 11, 2024

5  out of  5
rating by Amy Coniglio
"Peggy Pumilia has always been a tremendous help to me. She is very knowledgeable in her field and always finds the answers. She is fast and efficient"
We responded:
"Amy, thanks for your 5 star review! Peggy is very knowledgeable and great at getting answers when it comes to insurance. We are so glad she has been such a help to you and we appreciate your business here with us!"
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Ryan plonka

May 21, 2024

5  out of  5
rating by Ryan plonka
"The best service I could have ever expected. Ari went above and beyond helping me with all my personalized needs to build a quote which has saved me a fortune. I can’t believe how easy it was as well. Thank you for helping me with my Renters and all of my Insurance needs. I will always work with Theresa and Ari and I highly recommend you do too."
We responded:
"Ryan, It is great to hear that Ari took her time and built a quote that works for you. Ari has a heart for helping people with their renters insurance. Thank you for choosing our agency. We look forward to helping your friends and family too with their insurance. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Brooks Murrell

April 16, 2024

5  out of  5
rating by Brooks Murrell
"Grace L. was a great help with getting met renters insurance updated. She went out of her way to make sure that everything was covered and that I was good to go. Thank you to Theresa Hollander and State Farm for great service! They are all GREAT!"
We responded:
"Hi, Brooks! I'm happy we could assist you in updating your Renters Insurance and ensure everything was covered. It's rewarding to know that Grace and the team provided excellent service. Should you have any further questions or need assistance, please feel free to contact us at any time. We truly appreciate your review, and we look forward to continuing to serve you. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Mallory Wollfarth

April 16, 2024

5  out of  5
rating by Mallory Wollfarth
"Ally was an amazing help and very sweet!!"
We responded:
"Thank you, Mallory, for your feedback and shoutout to Ally! We're grateful that she provided excellent assistance and was attentive to your needs. We believe Ally is amazing and very sweet as well, and we're lucky to have her on our team. We look forward to continuing our relationship! - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Alexa Deffes

April 16, 2024

5  out of  5
rating by Alexa Deffes
"A truly great experience! Ally was a pleasure to work with; she was knowledgeable and so helpful! 10/10 Highly recommend!!!"
We responded:
"Thank you, Alexa, for supporting our agency! We're happy to hear that Ally provided excellent service and assistance. Your recommendation means a lot to our team, and we're here to help whenever you need us. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Lily Johnson

April 16, 2024

5  out of  5
rating by Lily Johnson
"Everyone here was extremely helpful. They saved me money! I highly recommended them."
We responded:
"Lily, thank you for your review! I'm happy our team was able to provide helpful assistance and save you money. Your recommendation is greatly appreciated, and we're here to assist you further whenever needed. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Blake

April 16, 2024

5  out of  5
rating by Blake
"Absolutely thrilled with the service from Amber at State Farm! She's incredibly knowledgeable and took the time to explain all my options, ensuring I understood every detail. Amber's prompt responses and proactive approach in adjusting my policy give me great peace of mind. Her dedication to client satisfaction truly stands out. Highly recommend Amber for anyone looking for a caring and reliable insurance agent. Thank you, Amber, for making insurance easy and personal!"
We responded:
"Blake, It's fantastic to hear about your positive experience with Amber at our agency! Her dedication to ensuring you understand all your options and her proactive approach in adjusting your policy are certainly commendable traits. I'm glad she could provide you with peace of mind and make the insurance process easy and personal for you. If you ever need assistance in the future, don't hesitate to reach out to her. - Theresa Hollander - State Farm Insurance Agent"
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charlene bruser

April 12, 2024

5  out of  5
rating by charlene bruser
"exceptional customer care, and I thank Ms. Ari Franks for her personal customer care to meet my needs. Thank you for job well done."
We responded:
"Thank you for your review! We're happy Ari was able to bundle your auto and renter's insurance in Metairie, La! We agree she's great with customer care!"
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Alyssa Mcmorris

April 11, 2024

5  out of  5
rating by Alyssa Mcmorris
"Amber was a pleasure to work with on transferring from Progressive to State Farm. Not only did she give us a better rate for home and auto insurance, but she gave us more coverage! Definitely would recommend calling Amber for all your home and auto insurance needs! She truly cares about her customers and works hard for them!"
We responded:
"Alyssa, thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Amber during your transfer from Progressive to State Farm. Providing better rates and more coverage while ensuring excellent service is always our goal, and I'm glad that Amber was able to deliver on all fronts. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your home and auto insurance needs. We appreciate your trust in us, and we're here to assist you whenever you need us. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help in any way we can! Thank you for choosing us as your insurance provider! -Theresa Hollander - State Farm Insurance Agent"
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Johnny Bravo

February 17, 2024

5  out of  5
rating by Johnny Bravo
"Spoke with Peggy at Theresa Hollander’s office about my life insurance policy. She was very helpful and informative. The 1-800 number did not know what they were talking about; I recommend calling the office directly."
We responded:
"Thank you, Johnny, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Peggy, who go above and beyond for their customers. Thank you for trusting us with your life insurance needs!"
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Barbara McAtee

February 14, 2024

5  out of  5
rating by Barbara McAtee
"I walked into Theresa Hollander's State Farm office & got to finally meet a young woman who's been a great help to me in the past month. It was lovely to meet her in person. I had a couple of questions that needed clarification, & within 5 minutes, all my questions were taken care of! A pleasure to work with Ari, & the staff at this agency!"
We responded:
"Thank you, Barbara, for the amazing review! Our team works hard to provide a great insurance experience in Metairie and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Wendy Usannaz

January 29, 2024

5  out of  5
rating by Wendy Usannaz
"Theresa Hollander and her team are absolutely amazing. Amber is always so helpful and quick to respond. The whole team has always been there when I needed anything. The best thing I ever done was to have this agency on my side."
We responded:
"Thank you for your feedback, Wendy! Amber always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Susie Geary

January 29, 2024

5  out of  5
rating by Susie Geary
"Amber ROCKS - this office handles my homeowners policy and there was an issue with the payment from my escrow. Amber saw through it that everything got resolved and it did!"
We responded:
"Thank you for the wonderful review, Susie! Amber is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Danielle Hutchinson

January 27, 2024

5  out of  5
rating by Danielle Hutchinson
"Theresa and Amber are so kind, helpful, and knowledgeable!"
We responded:
"Thank you for the five-stars, Danielle! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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John Mcbeth

October 17, 2023

5  out of  5
rating by John Mcbeth
"Thank you Angel at Theresa Hollander State Farm!! Not only am I saving money, the customer service was top notch. If you’re in the market for insurance, call them ASAP. 10/10 recommend!!"
We responded:
"We agree! Angel is the best at customer service. "
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maurice guillot

November 9, 2022

5  out of  5
rating by maurice guillot
"Love my agent and her staff ! Excellent ! Thanks for taking care of me. Maurice"
We responded:
"Maurice, thank you so much for your 5 star review! We are so happy to have you here with us and be able to take care of your insurance needs. We appreciate you and your business very much! "
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Jon Herbert

October 26, 2022

5  out of  5
rating by Jon Herbert
"Miss Peggy was available when Miss Theresa was out of office and was so beyond helpful. She answered all of my questions and guided me as if we were long time friends, rather than me just being a customer. Her kindness and assistance made me feel very well taken care of. Thank you Miss Peggy! -Jonathan Herbert"
We responded:
"Thank you so much for your 5 star review, Jon! We are so happy Peggy was able to help you and make sure you are taken care of. She is incredible at what she does while being kind and warm during the process. Thank you for your business, it is very much appreciated!"
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Dawn Zachary

October 11, 2022

5  out of  5
rating by Dawn Zachary
"Always professional and caring."
We responded:
"Dawn, thank you for your 5 star review. We are so glad we are able to handle your insurance and we appreciate you very much!"